Customer Experience
Through a customer-centric approach to design and development, we bridge the gap between the actual and the intended customer experience.
Press release – San Jose and Mountain View, June 12, 2025 – A-CX, a provider of custom software, cloud infrastructure, and advanced technology solutions, has partnered with Google to launch powerful new tools that make professional-grade spatial audio creation accessible to everyone.
Eclipsa Audio empowers creators with open, immersive audio tools designed for professional workflows and creative freedom. Developed in collaboration with Google and supported by A-CX’s free DAW plugins, it offers a simple path to spatial audio creation — royalty-free, standards-based, and built for the future.
A-CX is celebrating five years of dynamic growth. Founded just before a global slowdown, we pivoted early, embraced AI, and focused on core processes. Discover how we align teams, value end-user needs, and nurture a culture that rejects toxic relationships.
Creating AI-enhanced products and services is just as much about the end user as the technology. This article covers the new approach to design and explains why certain steps need to change.
Apple AR/VR headset solution ‘Vision Pro’ was launched on June 5th. While the device has just debuted, it promises to focus on critical experiences that other players in the XR market have largely overlooked or haven’t been able to address.
Overcoming the challenges in building AI isn’t primarily about tech. Good customer experience and solid productization make a winning AI-enhanced solution.
Generative AI is a highly capable technology that can create various types of content, including text, imagery, audio, video, and synthetic data. Its integration into solutions can help professionals improve their internal procedures and solve user pain points, thereby enhancing the value they offer.
Designing for web accessibility goes beyond meeting compliance; it’s an essential strategy for driving growth and inclusivity. Accessible design broadens your audience reach, improves user experience, and fosters brand loyalty—all while reinforcing your company’s social responsibility. This approach is more than a design consideration; it’s a smart business move that…
Creative AI breaks through 2023. We’ll see AI services that are approachable by consumers, helping AI design, AI writing, and better AI CX.
