2021 Predictions
Every crisis is also an opportunity. The winners of this crisis adapt to changing customer needs. This will pay back better than ever.
Author: Mikko Peltola
Mikko, co-founder and COO of A-CX, has a background in driving innovation and building award-winning products and services. With extensive experience at Nokia, Microsoft, and F-Secure, Mikko has leveraged technology to create impactful solutions. Mikko’s career exemplifies a deep understanding of business dynamics and a passion for driving growth.
Designing engaging apps for Surface Duo
Our experiences and thoughts both for developers and business decision-makers, regarding building engaging apps for dual screen devices.
CX in a Rapidly Changing World
COVID-19 has fundamentally changed the way we interact with each other. Some of the changes are temporary, partially we have learned a new way of living and some behaviors may end up fluctuating between the old new realities. Customer Experience (CX) will change on multiple levels too.