Ilpo Niva
Ilpo, co-founder and CEO of A-CX, is a seasoned product creation executive with over 15 years of experience in innovation, strategy, and technology leadership. With a background at industry leaders like Nokia and Microsoft, Ilpo has a proven track record in product development, rapid prototyping, and operational excellence across global markets. His work emphasizes a forward-thinking approach to customer experience and organizational transformation, highlighting his expertise in driving growth and technological advancement within competitive markets.
You must already know that customer experience is important. But you might still be asking: why? “Why should you invest in CX, if all your competitors act lean and mean?” Great question!
