Ilpo Niva

Ilpo Niva

Ilpo, Co-Founder and Chief AI Officer of A-CX, is a seasoned product creation executive with over 20 years of experience in innovation, strategy, and technology leadership. With a background at industry leaders like Nokia and Microsoft, Ilpo has a proven track record in product development, rapid prototyping, and operational excellence across global markets. His work emphasizes a forward-thinking approach to customer experience and organizational transformation, highlighting his expertise in driving growth and technological advancement within competitive markets.

  • The Issues Our AI Agents Filed That Nobody Asked For. Blog from our Chief AI Officer.

    The Issues Our AI Agents Filed That Nobody Asked For

    Our AI agents filed issues nobody needed. How moving the filing rule to the point where every issue is created keeps the backlog worth building.

    , , ,
  • From our Chief AI Officer, Seven AI Reviewers Became One, Run Twice

    Seven AI Reviewers Became One, Run Twice

    Seven AI review agents disagreed on what should block a merge. We replaced them with one definition run as two passes, and kept people deciding.

    , , ,
  • FROM OUR CHIEF AI OFFICER AI Sailing Analysis on Typon, a 1976 Swan 47

    AI Sailing Analysis on Typon, a 1976 Swan 47

    Typon is a Swan 47 from 1976. We put a Raspberry Pi below decks for the Rolex Big Boat Series, recorded every instrument reading and every rival that transmitted, and used AI to analyse the week against the boat’s own measured targets. This is how it was done and what…

    , , ,
  • The Five Steps Inside Our AI Delivery Pipeline

    The Five Steps Inside Our AI Delivery Pipeline

    Five steps, seven agents, and a person at every sign-off. A long look inside the AI delivery pipeline A-CX runs on every engagement: what each step takes in, what it hands the next one, what each agent decides on its own, and what the whole thing deliberately does not do.

    , , ,
  • Graig and Taina hold their own accounts, their own identities, their own machines. Neither of them are human.

    Graig, Taina, and the Case for AI Agent Identity

    Graig and Taina are A-CX’s named AI personas, and they operate our delivery agents alongside the human team. What they are allowed to decide, why they hold accounts of their own, and what that buys in security and traceability.

    , , ,
  • Chief AI Officer blog: Three Doors AI Agent Authority Cannot Open

    Three Doors AI Agent Authority Cannot Open

    An agent has full authority inside a step and none to move work across the line between two steps. This post walks the three doors where that authority stops, including the consequence bar that keeps an agent from filing every problem it can imagine.

    , , ,
  • A-CX News: A-CX Joins the Claude Partner Network

    A-CX Joins the Claude Partner Network

    A-CX has joined the Claude Partner Network, Anthropic’s program for firms that build and deploy Claude in production for enterprise clients.

    , , ,
  • Weekly tech blog featured image.

    One Person, One Week of Unattended AI Code Delivery

    In one week, one A-CX engineer closed 204 issues and merged 152 pull requests, with most of that week spent planning the work and unattended runs doing the execution. This post walks what the planning has to contain, the isolation that lets agents run in parallel, and the two gates…

    , , ,
  • A-CX and the OpenAI Partner Network

    A-CX Joins the OpenAI Partner Network

    A-CX has joined the OpenAI Partner Network, whose members include Accenture, Bain, BCG, McKinsey, and PwC. The membership expands the resources A-CX draws on to take enterprise AI from pilot to production, delivered through senior engineering teams and its A-CX AI Nexus governance platform.

    , , ,